Are you a professional and customer-focused Front of House Security Officer looking for a new role and new location to excel in? Do you have the skills and abilities to provide consistent professionalism and be that friendly face for every client, staff or member of public that enters our prestigious building in Birmingham? Apply now We are looking for an enthusiastic FOH Security Officer, who will work alongside the building facilities team to support with providing receptionist duties, security duties, and other duties where requested. The ideal candidate will support the building by enhancing the customer experience with occupiers, visitors and contractors. Position: FOH Security Officer Pay rate: £13.00 per hour Shift Pattern: 4 on 4 off (days and nights) Location: Birmingham, 10 Brindley Place Role Requirements: Valid SIA licence Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Employee referral scheme Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Previous experience in corporate security or relevant position min 1 year 5-year checkable work history Excellent customer service and communication skills Surveillance skills and detail orientation IT literate- Ability to operate detecting systems and emergency equipment Duties: Patrol and monitor the company's premises, ensuring the safety and security of employees, visitors, and assets. Conduct regular security checks and inspections, identifying and reporting any potential risks or hazards. Investigate and respond to security incidents, taking appropriate action to resolve them. Monitor and control access to the company's facilities, ensuring that only authorised personnel are granted entry. Enforce company policies and procedures related to security, ensuring compliance at all times. Provide excellent customer service to employees, visitors, and clients, addressing their security concerns and needs. Prepare detailed reports on security incidents and activities, as required. Guarding premises against unauthorised access or occupation, against outbreaks of disorder or against damage Guarding property against destruction or damage, against being stolen or against being otherwise dishonestly taken or obtained Guarding one or more individuals against assault or against injuries that might be suffered in consequence of the unlawful conduct of others. Provide protection for the premises against theft, criminal damage, trespass, fire, flooding, or other adverse conditions. To report and record all incidents/occurrences in the documentation provided to Supervisor and or Duty Manager. Duties will consist of controlling access to and from the premises during normal hours and to maintain an alert presence in order to detect and prevent any adverse behaviour of Tenants or Guests. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500 of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success. Other details Job Family Operations Pay Type Hourly Employment Indicator Full Time