Blandford Forum On-site Job Description About the position Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth – now looking for our next star – a passionate Warranty Coordinator. This position reports to Customer Service Manager and will work in Blandford Forum, Dorset, United Kingdom. Blandford: Dometic Marine’s facility in Blandford Forum, Dorset, UK provides air-conditioning, refrigeration, sanitation systems & steering solutions for motorboat and yacht builders. As Warranty Coordinator in the Blandford team, you will be involved into dealing with warranty and service issues in EMEA, by being in between the OEMs and service agents. General Responsibilities Dealing with enquiries both warranty and non-warranty from OEM dealers and factories and other dealers Determine if warranty; if warranty authorise to go ahead Refer to service agents if not warranty Arrange for parts to be sent from UK or US Arrange charges backs when required Liaise with engineers Report quality issues to the factory monthly Marine Customer Services tasks Process invoices and raise credit notes Process marine returns Proof reading when required Keep marine warranty systems up to date Save and distribute engineer reports Undertake any other reasonable request or duties commensurate with your post. Be responsible for your own health and safety and aware of other's health and safety in the workplace What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program Disability insurance Company pension Holiday (annual leave and bank holidays) Paid maternity/paternity leave Free on-site parking Opportunities to make an impact