We have new exciting roles available within the our Busy helpdesk department based in kidderminster., Answering helpdesk calls within a maximum of 3 rings Raising jobs recieved via email, phone call or client system schedule works for engineers with your area Ensure Tabs our in house system is up to date at all times including latest information. Chase subcontractors for ETA's and updates Raise purchase orders upon request Work with Mangers & Clients within your area Follow escalation process ensuring jobs are completed with SLA Salary to be confirmed at interview. This position will be discussed in greater detail at interview stage. The hours available are: 4 on 4 off shift pattern 06.00am to 18.00pm or Monday to Friday 08:00am to 17:00pm