CV Sales Administrator - Engineering - Croydon - 6 months contract - up to £35,000 - office based
Hello Recruitment is pleased to be recruiting a CV Sales Administrator for a large engineering business based in Croydon, Surrey.
Core Responsibilities
1. Handle enquiries from customers regarding products, services, and order status.
2. Respond to customer inquiries and resolve issues in a timely manner.
3. Ensure customer information is accurate and up to date in company records.
4. Provide administration support for quotation of all new projects.
5. Liase with material control and manufacturing departments for delivery promises.
6. Book out service exchange, repair transmissions, spring couplings, etc.
7. Input and book out spare part orders.
8. Maintain up to date records on transmissions outstanding with customers.
9. Process and track sales orders, ensuring timely delivery and customer satisfaction.
10. Support warranty claim system working closely with other team members and service team.
11. Carry out back-to-back ordering for parts from Germany when required.
12. Liaise with Germany to progress urgent orders.
13. Assist in other company projects or tasks as and when required.
Professional Experience & Education
1. From a technical mechanical sales admin background.
2. Experience of dealing directly with customers.
3. Commercial acumen.
4. Good telephone manner.
5. Proficient in Excel and Word.
6. Strong communication skills.
7. Strong organizational and multi-tasking skills.
Package Details
1. Fixed Term Contract, full-time contract.
2. 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week).
3. £30k - £35k (dependent on experience).
4. Annual Bonus (pro rata on year of joining).
5. 25 days holiday (pro rata).
6. Pensions 3% EE and 6% ER.
7. Life Assurance.
8. Salary/Bonus Sacrifice.
9. Private Health Care.
10. Dental Health Care.
11. Cycle to work scheme.
Job Info
Job Title: CV Sales Administrator
Company: CV-Library
Location: Croydon
Posted: [Insert Date]
Closes: Jan 16th 2025
Sector: Administration
Contract: Contract
Hours: Full Time
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