The Facilities Manager is responsible for ensuring that Queens Hospital receives a high quality, patient focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. In addition, the post-holder will ensure that value for money is achieved whether the service is delivered through a directly employed workforce, contractual arrangements with a third-party provider. The post holder is expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication. The post-holder will support the Associate Director of Estates and Facilities and the Estates and Facilities Leadership team, in the development and delivery of a Group wide facilities strategy. The Facilities Manager is responsible for ensuring that Queens Hospital receives a high quality, patient focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. In addition, the post-holder will ensure that value for money is achieved whether the service is delivered through a directly employed workforce, contractual arrangements with a third-party provider. We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with. Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer. We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out. We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients. For further details / informal visits contact: Name: Melita Dady Job title: Business Support Manager Email address: melita.dadynhs.net Telephone number: 01708435000 Ext. 2674