Location: 141 High Street Watford, Hertfordshire WD17 2DG Front of House Manager Join the TONI&GUY Family We are looking for an experienced and inspiring Front of House Manager to lead our reception team, support our salon’s success, and create an exceptional environment for clients and staff. This role requires someone who embodies our values of Generosity, Understanding, Innovation, Dedication, and Ethics, making them a trusted leader and motivator within our team. Working Pattern: 25 hours per week, Tuesday to Saturday. What We Offer: Competitive starting salary of £13 per hour plus an amazing bonus scheme. 28 days holiday, including Bank Holidays. Company pension scheme. Regular free cut and colour services. Discounted retail products. Key Responsibilities: Client Experience: Welcome every client with warmth and professionalism, ensuring they feel valued and cared for at every touchpoint. Leadership & Mentorship: Lead by example, providing mentorship and support to the team while fostering an environment of growth and collaboration. Front of House Management: Maintain a well-organised, stylish, and professional reception area that reflects the high standards of TONI&GUY. Team Coordination: Work with the General Manager to manage staff schedules, support team development, and drive a positive salon culture. Problem-Solving & Innovation: Identify opportunities to enhance client experiences and implement creative solutions to operational challenges. Financial Acumen: Support stock management and assist in meeting salon financial goals by maintaining operational efficiency. What We’re Looking For: Leadership & Team Support: A natural leader who uplifts and motivates others, fosters mutual respect, and ensures the team thrives together. Exceptional Communication Skills: Clear, empathetic communication to build strong relationships with clients and team members, while ensuring everyone is aligned with salon goals. Empathy & Professionalism: A supportive and inclusive leader who handles sensitive situations with care and fairness, creating a welcoming environment for all. Drive & Dedication: A results-driven individual who is committed to growing the salon, achieving targets, and delivering excellence consistently. Organisational Flair: Strong organisational skills to manage the day-to-day operations of the salon, from scheduling to maintaining a polished front-of-house area. Why Join Us? At TONI&GUY, we’re more than a salon—we’re a family. We are committed to creating a culture of guidance, collaboration, and innovation where every team member feels empowered, every client feels valued, and the salon continues to thrive. If you’re ready to lead with creativity, care, and collaboration, we’d love to hear from you Click apply now to begin your journey with us. We can’t wait to welcome you