Job Summary
We are looking for a highly skilled IT and OT engineer to join our team at Akkodis. The ideal candidate will have expertise in both IT and OT, with a strong background in Windows Server migrations, hardware and software updates, and network connectivity.
The successful candidate will be responsible for investigating, troubleshooting, and resolving complex issues across various systems, applications, and hardware. They will also oversee and manage tooling application issues, perform L1.5 ticket management, and implement automation initiatives to enhance efficiency.
In addition to technical skills, we are looking for candidates who can document issues and solutions in Knowledge Management (KM) articles and ensure compliance with company and industry standards.
Key Responsibilities:
* Windows Server migrations
* Hardware and software updates for OT applications
* Tooling application issues management
* Network connectivity support
* L1.5 ticket management
* Operating system issues handling
* KM article documentation
* Automation initiatives implementation
* Compliance with company and industry standards
Requirements:
* Experience with Windows OS and Windows Servers
* Familiarity with metrology applications
* Proficiency with ServiceNow for ticketing and ITSM
* Ability to manage and troubleshoot network systems
* Experience with GDPR compliance and data security best practices
* Knowledge of PC usage and related software packages
Salary Range:
$80,000 - $120,000 per year.