V&C Associates are excited to be working with a growing premium womenswear brand, looking to appoint a Senior Ecommerce/Trading Manager.
Reporting into the Managing Director, this position will be responsible for managing the day-to-day running of one of the fastest growing online womenswear brands in the United Kingdom. Full responsibility for the online customer journey and user experience using Shopify whilst working with all departments with the business in particular Buying and Merchandising.
Key Responsibilities:-
* Manage day-to-day running of the ecommerce website using Shopify.
* Manage Ecommerce coordinator
* Ensure all products are created and loaded on time, and correctly.
* Responsible for CRO – and testing.
* Proactively test and manage the site day-to-day to ensure it's working at optimum capacity.
* Liaise with Merchandising and marketing to ensure visual merchandising on site is continually optimised, and stock availably is taken into consideration.
* Keep content and messaging up to date across the website.
* Report on sales performance, customer behaviour, and campaign success, offering actionable insights.
* Manage web development projects & timelines.
* Responsible for overall online customer journey and user experience.
* Proactively identify opportunities to drive incremental sales.
* Create reports that present key metric to the wider business.
Key Characteristics:-
* Strong understanding of Google Analytics to analyse and report on website performance, customer journey and behaviour data
* 3+ years management experience in a similar B2C role within the fashion industry
* Highly experienced in Shopify and Shopify Plus platforms (., Klaviyo, ReCharge, Yotpo)
* Knowledge and experience of Search Engine Optimisation
* Ability to effectively operate in fast paced environment and manage timelines effectively.
* Excellent interpersonal and communication skills, both verbal and written
* High level of attention to detail and focus
V&C Associates are trusted experts in Retail, Brand, and supply chain recruitment with a track record of hundreds of successful placements across all levels from C-suite to specialist positions, every consultant at V&C Associates brings first-hand experience within the retail sector. We are trusted partners for leading brands, VC/PE and Retailers