SummaryWe are looking for a dynamic Sales Manager to lead and grow sales operations for a portfolio of eCommerce websites. This role offers the opportunity to drive revenue, manage a high-performing team, and develop relationships in the construction equipment sector.About the ClientOur client is a leading eCommerce business specializing in construction equipment sales, from HVAC systems to construction machinery. With a rapidly growing presence across multiple sectors, their mission is to maintain their position as market leaders while expanding into new territories. Operating from a modern, open-plan office near Knowsley, they foster a collaborative and ambitious work environment.Roles/Responsibilities• Lead the sales function across several eCommerce websites, focusing on customer service and maximizing order values.• Manage and grow the sales team, setting KPIs, improving performance, and fostering strong customer retention.• Respond to sales inquiries via phone, chat, email, and SMS, providing expert advice and solutions.• Develop supplier relationships, implement promotional plans, and manage product selections.• Conduct detailed reviews and audits of the sales process to identify and implement improvements.• Support marketing and finance teams with sales forecasts, reports, and actionable insights.• Process orders with precision and oversee the entire sales cycle to ensure accuracy and customer satisfaction.• Take a hands-on approach by engaging in direct sales and customer service to better understand operational challenges.Qualifications• Proven experience in eCommerce or construction equipment sales, with a track record of driving growth• Strong leadership skills with experience in managing and developing a sales team.• High attention to detail and excellent multitasking abilities.• Knowledge of industrial equipment such as HVAC, plant machinery, or construction tools.• Proficiency in customer relationship management and sales processes.• Excellent communication and interpersonal skills, with a customer-first mindset.• Ability to analyze sales data and make informed decisions to achieve business goals.Benefits• Competitive salary, plus bonus based on gross margin achievement.• Flexible schedule: Monday to Friday, 9:00 AM - 5:30 PM or 8:30 AM - 5:00 PM.• Casual dress and a relaxed, friendly office environment.• Additional perks: private medical insurance, company pension, employee discounts, and more.This position is ideal for a Sales Manager seeking to make an impact in a growing eCommerce environment.