AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.
Annapurna Labs as part of AWS, is looking for a System Development Engineer to be part of defining, shaping and integrating solutions to next generation of our cloud platforms.
We are looking for an exceptional engineer to own the development, testing, and monitoring of the manufacturing health of Amazon Graviton server products. You will be part of a team integrating new silicon, hardware, firmware, and software into a revolutionary system architecture.
Key job responsibilities
1. Lead triage, debug and root cause analysis of systems in AWS data centers.
2. Enhancing the ability to troubleshoot issues and driving for closure of in-fleet problems.
3. Analyze customers' mode of work / requirements and provide resolutions accordingly.
4. Co-work with Annapurna Labs monitoring team and other root cause teams to improve quality and reliability of products operation in the fleet.
5. Provide Annapurna Labs’ ASIC design, SW development, QA and architecture teams information and requirements from customers’ fleet operation perspectives and represent the customer voice.
6. Drive and maintain trainings, quality documentation and collateral in order to improve in-fleet operation.
7. Design and define various tools and scripts to provide support to projects and customize it as per requirement.
8. Willing to travel per need few times a year.
BASIC QUALIFICATIONS
* B.Sc. in Electrical / Computer / SW Engineering.
* 8+ years Design / Debug Experience in at least one area - HW / FW / SW.
* 8+ years’ experience working with systems and experience with their SW, FW and HW components.
* Basic skills in scripting: Python / Bash etc.
PREFERRED QUALIFICATIONS
* Computer architecture knowledge.
* High-speed interfaces knowledge and debug capabilities - PCIe, Ethernet, DDR etc.
* Experience with server (x86 / ARM) design or architecture.
* Experience with operating systems, boot loaders, networking, and remote debugging.
* Ability to drive cross team and cross disciplinary activities.
* Dive deep quickly into unfamiliar domains.
* Strong analytic and problem-solving skills.
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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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