Here at UPP we have a great opportunity for a Facilities Manager to join our team. This is a permanent position working 37.5 hours per week. The role will require weekend work and early starts as per business needs. The salary is £32,445 per annum. This role will manage the day to day activities in the non-residential areas of the building, including delivery of soft services and ensuring adherence to the agreed Service Level Agreement. Providing a comprehensive, effective and efficient service for the customer, in line with company objectives, whilst maintaining a highly customer orientated ethos amongst all staff towards all internal and external customers. Role responsibilities include: Delivery of a PPM & reactive maintenance Delivery of all cleaning services in non-residential areas Contractor engagement & management Asset Management Delivering results in challenging circumstances Monthly reporting & UPP representative in client liaison Carry out regular walks around the residence and grounds, reporting any security/safety issues Monitor and control health, safety and maintenance standards within residence and grounds Respond effectively to fire alarm activations and liaise with the emergency services Deal with queries and complaints in an efficient, professional and courteous manner Complete all necessary reports including incident reports, noise reports, accident reports and others as required Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. What we offer: In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. We also give two paid volunteering days each year to support a charity of your choice. Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported. Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited UK organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award. We are a team of people with energy, pace and passion; if that sounds like you, apply today.