We are looking for team members at our new store in Basildon. Lok'nStore is a modern company in a fast-paced, expanding self-storage industry. We pride ourselves on the friendly service our team members provide. What we will give you Full-time 37.5 hours per week. 5 days out of 7. Permanent employment, based at Lok'nStore Basildon. A competitive salary 20 days holiday pro rata bank holidays - rising with service, one day per year (up to 25 days) a free December shopping day. Promotion opportunities - many of our store managers and head office team were once customer service assistants. Profit from our success - access to our share investment plan. Employee benefits and shopping discounts - including discount gym memberships, cashback, instant offers, and discounts from 100's of big and small named brands. Life Assurance - providing peace of mind for you and your loved ones with a tax-free lump sum payout equal to four times your salary. 24-hour confidential digital health and wellbeing support - remote GPs and medical opinions, mental health support, as well as life, well-being, and money advice. Lok'nStore Academy - an award-winning in-house training department with internal and external educational courses to help your development and progress within the company. There has never been a better time to join the Lok'nStore team. About the role We expect our teams to take immense pride in their store so that customers get a great first impression and leave feeling their possessions are safe and secure. This is a customer service and sales role, and you will be expected to take part in various duties over the phone, face-to-face, and on a PC. Our training will help you provide a storage solution for every customer, each of whom has a different story making each interaction unique. You will complete administration and ad hoc duties to ensure the effective running of the store. What you can give us We want outgoing, instantly likeable, and professional people with excellent attention to detail. We are particularly focused on finding someone who is friendly. You will be an excellent communicator, organised, and computer literate with GCSE (or equivalent) Maths and English. Previous customer service and sales experience will be beneficial but is not essential. This is not exhaustive. We would expect individuals to be flexible and to adapt.