IT Services Placement - Milton KeynesJOB TITLE: IT Placement LOCATION: Milton Keynes CLOSING DATE: Friday 28th February 2025SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonusCONTRACT: June 2025 - June 2026To apply for our undergraduate placement scheme, you must be studying for an undergraduate degree that requires a placement year. Master\\\'s students are not eligible. Please consider before applying if you live more than 60 minutes away from post code MK15 8HG, that you would need to relocate to either Milton Keynes or be a commutable distance (within 60 minutes). Are you technically skilled, proactive and an IT enthusiast? We are looking for an IT Undergraduate to join our team, rotating to three different areas within our forward-focused IT department during your placement. In this role you will get to understand how our business operates, build relationships with other functions, and make a tangible impact through problem-solving and hands-on experience with a range of technologies, systems, and services.This is what your time at Volkswagen Financial Services might look like: IT Service Desk:Provide first-line support to all users, working to resolve all issues quickly and efficiently, and escalating to the second line of support when necessary.Understand and apply where applicable the different methodologies, tools, and processes used in IT.Work with business users to determine their requirements and translate them to IT solutions.Application Management Services:Gain insights into application support and management processesAssist in resolving application-related incidents and service requests.Collaborate with different teams to ensure the seamless operation of critical business applications.Events Monitoring Team or Specialised System/ Product team:Continuously monitor the performance and availability of IT systems and applications using Splunk and AppInsightsSet up and maintain dashboards to visualize system health, performance metrics, and key indicators.Proactively detect system anomalies, performance issues, and security incidents through real-time alerts.Configure and manage log data ingestion from various sources into Splunk.Design and develop custom dashboards and reports tailored to specific operational and business needs.The main responsibilities of working in a specialised system or product team will depend on the teams function and product.About you:Currently studying a degree in IT, or a related field.Excellent communicator, both verbal and written.Able to take ownership of problems and issues to proactively meet a resolution.Flexible in work approach, both independently and within a team.Demonstrable knowledge of IT disciplines What we can offer you:Salary of £22,250 per annum plus discretionary bonus and company pension schemeA wealth of experience and a fun and sociable workplace to start your careerYou\\\'ll be joining a group of 49 undergraduates, so you\\\'ll have a large group of peers to work alongsideAccess to Life Skills workshops, designed specifically for you as an undergraduateOpportunity to join a discounted loan car schemePhysical and mental health support with our onsite Wellbeing CentreHybrid blend of working at our office based in Milton Keynes and working from homeHere\\\'s what our process looks like:Apply and upload your CV, covering letter and answer a few application questions.You\\\'ll then be invited to complete a Situational Judgement Test. This is a short multiple-choice question set to understand how you may approach situations.If you pass this stage, you will be invited to complete an online video interview where you will have the opportunity to tell us more about yourself.If successful, your final step in the journey is to attend an assessment centre at our Milton Keynes office where you will take part in a group exercise, complete a short interview and deliver a presentation. You\\\'ll also meet some of our managers and our current Undergraduates to find out more about a placement year with us.About Volkswagen Financial Services UK Limited:Our mission is straight forward, we want to be \\\'The Key to Mobility\\\'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can. Our undergraduate placement roles do not meet the UKVI\\\'s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. Next Steps: The assessment centre for this role will be held on Thursday 20th March 2025 and if successful in being offered the role you will be invited to a Familiarisation Event on Tuesday 1st April 2025. Both dates will be at our Milton Keynes offices.