Our client is an established developer with a great reputation in the sector. They have a superb opening for an experienced New Home Sales Negotiator to cover developments in the Bury St Edmunds, Suffolk area. The shift pattern for this role is 5 days (Thursday to Monday) including weekends and 2 days off in the week.
* You must have property sales experience to be considered for this role
* Basic salary up to 28K OTE 53K
Duties include:
* Taking ownership of the development sales, show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
* Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirements accurately via the in-house database and convert to site visit or appointment.
* Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations while maximizing revenue and margin.
* Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
* Secure customer reservations ensuring sales targets are met, working closely with the in-house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
* Maximize sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all options are installed prior to completion.
* Act as the key point of contact for the customer, providing a high level of customer service and maximizing customer recommendation scores.
* Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
* Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move-in, introducing the customer to their new home, ensuring familiarization, and providing ‘after care’ of those customers at defined intervals following their move-in date.
Job Types: Full-time, Permanent
Application questions:
* Do you have New Home Sales experience gained in the UK?
* Are you happy to work weekends?
* What is the best way to contact you? Please provide email address and phone number.
* Are you submitting your most up-to-date CV?
* Can you work in the UK indefinitely without requiring sponsorship?
Work Location: In person
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