The National School of Healthcare Science (NSHCS) is seeking to fill the permanent position of Lead Administrator - Accreditation.
You will manage the administration process for the accreditation and endorsement of a portfolio of new and existing work-based training providers as well as the accreditation process of Higher Education Institutions (HEIs) delivering undergraduate, postgraduate, and post-doctoral level scientific programmes.
If you are someone who is looking for a challenging role to develop your skills and further your career, this may be the post for you.
Within NHSE, the National School of Healthcare Science is an education provider who works with NHS organisations and universities across the UK to oversee the implementation of training developed for scientists working in the NHS in clinical healthcare science at all levels.
The NSHCS is committed to ensuring that scientists in training receive high-quality education and learning. Our role as the accreditation team is to ensure the quality assurance of training delivery and academic learning.
Main duties of the job
The Lead Administrator - Accreditation is a key member of the team who is responsible for the provision of administrative support services relating to the accreditation and endorsement processes.
By acting as a fully integrated member of the team you will ensure that an excellent service to staff, trainees, and stakeholders is provided by supporting the accreditation team and the wider School.
You will ideally be educated to Level 3 in business administration/operational management or have an equivalent level of administration experience in a similar area.
The ability to work autonomously with excellent attention to detail is essential.
The right candidate will demonstrate drive and enthusiasm for the service they will deliver. Above all, you should be committed to improving the training and education experience and outcomes of learners.
Job responsibilities
* Management of the accreditation inbox answering and escalating queries to the appropriate work streams, staff members within the team, and the wider School.
* To be fully competent with Microsoft Word, PowerPoint, PDF files, Outlook, SharePoint, and be an advanced user of Excel.
* Management of the Accreditation team's folders in Outlook and SharePoint.
* Provide complex data analysis and reporting on the work of the accreditation team.
* To develop and implement administrative processes and procedures as required.
* Ensure applications for accreditation are requested from all relevant organisations.
* Manage annual monitoring of all accredited organisations.
* Maintain records of accreditation status and related correspondence.
* Ensure accurate and open communication and coordination with a range of organisations including Trusts and Higher Education Institutions (HEIs).
* To arrange meetings, book rooms, arrange appropriate hospitality, produce and distribute agendas and papers, and take minutes where appropriate.
* To manage electronic diaries and appointments.
* Contributing to a continuous improvement process.
* Support effective communication and stakeholder management, both internally and externally.
Person Specification
Qualifications and Training
* Level 3 qualification in business administration/operational management or equivalent experience.
* Advanced MS Excel skills or the ability to develop these skills.
* Learned and acquired knowledge through specialist knowledge and experience.
Experience and Knowledge
* Experience of working as an administrator.
* Comprehensive knowledge of using Microsoft Office Applications including Outlook, Word, SharePoint and an advanced knowledge of Excel.
* Experience of working to tight deadlines in a fast-paced office environment.
* Knowledge and strong interest in analytics and identifying key messages in analytics.
* Experience in communications and stakeholder management.
Skills and abilities
* Strong communicator with excellent writing skills.
* Ability to work under pressure in a busy working environment and able to multi-task and retain concentration and manage unpredictable working days.
* Ability to work without supervision, able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines.
* Strong analytical skills with experience of data analysis.
Behaviours and values
* Positive and flexible approach to work.
* Professional, calm manner.
* Uses own initiative and takes responsibility for own actions & behaviours.
* Constructively challenges and accepts constructive challenge from others.
* Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation.
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