Job summary Were privileged to work with some amazing people here at Newcroft, our respite service for adults with learning disabilities and/or physical disabilities and additional needs. As a Residential Services Support Officer, you'll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in an impressive, modern, purpose-built building and youll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team. Main duties of the job What you'll do: Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs. Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User. Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page. About us Why join us? Comprehensive induction programme with all necessary training. Great satisfaction from supporting people to get the most out of their stay. Commitment to personal development, including support for QCF training. Preparation for future senior-level opportunities. Extensive benefits package. Date posted 01 April 2025 Pay scheme Other Salary £26,918 to £29,616 a year (actual salary £18,188 - £20,011 per annum) Contract Permanent Working pattern Part-time Reference number F0017-25-0017 Job locations Elizabeth II Court The Castle Winchester Hampshire SO23 8UB Locks Heath Keystone Heath Road Locks Heath Southampton SO31 6PJ Job description Job responsibilities Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role Job description Job responsibilities Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role Person Specification Qualifications Essential Please see link to Candidate Pack Desirable Please see link to Candidate Pack Knowledge, Skills and Experience Essential Please see link to Candidate Pack Desirable Please see link to Candidate Pack Person Specification Qualifications Essential Please see link to Candidate Pack Desirable Please see link to Candidate Pack Knowledge, Skills and Experience Essential Please see link to Candidate Pack Desirable Please see link to Candidate Pack Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire County Council Address Elizabeth II Court The Castle Winchester Hampshire SO23 8UB Employer's website https://www.hants.gov.uk/jobs (Opens in a new tab)