Maintenance Manager Role Overview The Maintenance Manager will lead the building and external services teams, overseeing planned and reactive maintenance across the university estate. Reporting to the Director of Estates & Campus Services, the role focuses on strategy development, compliance, contractor management, and team leadership to ensure the campus remains operational, safe, and efficient. Key Responsibilities Leadership & Strategy Develop and deliver a comprehensive maintenance strategy, ensuring effective service delivery. Lead building services and external maintenance teams, fostering a proactive and customer-focused culture. Implement and monitor KPIs and service level agreements (SLAs) to maintain performance standards. Operations & Compliance Oversee planned preventative maintenance (PPM) and reactive repairs for building fabric, HVAC, electrical, and mechanical systems. Ensure compliance with statutory regulations, including health & safety, fire safety, and environmental standards. Conduct risk assessments, audits, and reporting to support legal and operational requirements. Financial & Contract Management Manage and monitor budgets, forecasts, and cost control measures. Oversee contracted maintenance activities, ensuring value for money and adherence to procurement policies. Led the summer works program to maintain student accommodations to sector standards. Stakeholder Engagement & Reporting Provide expert advice to senior leadership on maintenance strategies and estate improvements. Collaborate with university teams and external partners to enhance sustainability and carbon reduction initiatives. Prepare reports and updates on maintenance performance for university committees and leadership teams. Person Specification ✔ Degree in a relevant discipline (e.g., engineering, facilities management) or equivalent professional qualification. ✔ Proven experience in a maintenance leadership role within a large organisation (preferably higher education). ✔ Strong knowledge of maintenance strategy development, contract management, and compliance. ✔ Experience managing multi-disciplinary teams, budgets, and CAFM systems. ✔ Excellent communication, problem-solving, and decision-making skills.