Lead day-to-day hotel operations, motivate staff and ensure excellent customer service.
* Provide strategic support to the General Manager.
* Directly lead head of departments.
* Ensure staff motivation and engagement.
* Develop and continuously learn hotel staff.
* Ensure exceptional customer care.
* Support hotel profitability and cost management.
* 3-4 years' experience in Operations management.
* Standards Driven; particularly in Food & Beverage.
* Strong desire to progress and develop your career in hotels.
* People leadership and motivation experience.
* Strong communicator; and comfortable in contributing to the overall hotel strategy.
* Ability to build relationships and influence with all levels of the business.
* Free employee meals on duty.
* 50% discount on Food & Beverage when using our Company Hotels Facilities.
* Venue closure over the Christmas period.
* Competitive employee, friends & family rates for overnight stays in our hotels.
* Excellent career progression and training & development opportunities.
* Annually enhanced holidays over 5 year period, rising to 33 days a year including Bank Holidays.
* Access to health and wellbeing support.
* Complimentary use of the hotel gym.
* Regular employee appreciation events and rewards programmes.
Dalata Hotel Group leads through its values of "Our People, Our Fairness, Our Service and Our Individuality" and provides a supportive and fair working environment.
Dalata Hotel Group is an Equal Opportunities Employer.