Store Manager (Bicester Village)
Location: Bicester Village
Address: 50 Pingle Drive Oxfordshire, OX26 6WD United Kingdom
Job Title: Store Manager (Bicester Village)
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm.
Position Overview:
The Store Manager oversees the entire operation and drives the success of their Canada Goose store. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, setting the tone for your team. With an entrepreneurial spirit, you manage your store as a business owner, leading your team and ensuring that efforts align with strategic initiatives. You are committed to fostering an inclusive and diverse team environment focused on continual learning and open to new insights.
What You’ll Do:
* Achieve or exceed performance objectives and sales targets, including both top-and bottom-line results, as well as key performance indicators (KPIs).
* Continuously analyze KPIs and leverage insights to create and implement action plans that drive performance.
* Deliver and model a superior customer service journey reflective of Canadian Warmth.
* Create and develop lasting client relationships through consistent engagement.
* Lead a culture of clienteling.
* Ensure the execution and maintenance of exceptional visual merchandising.
* Resolve guest issues through a customer-centric lens.
* Create a culture of talent development.
* Lead, implement, and follow up on all corporate initiatives and strategies.
* Maintain an open-door environment that encourages feedback and discourse.
Operational Excellence:
* Create schedules that prioritize the guest journey and improve productivity.
* Coach to all Canada Goose operational standards.
* Analyze and proactively react to inventory planning.
* Lead Health & Safety meetings in line with local municipal guidelines.
* Ensure overall accuracy and efficiency in inventory and cash management.
Let's Talk About You:
* 3 to 5 years of leadership experience in a related industry.
* Previous experience working with luxury lifestyle brands.
* Proven leadership skills in mentoring retail leaders.
* Excellent presentation skills.
* Strong time management and organizational skills.
What’s in it For You?
* A company built on Canadian roots and heritage.
* Your work is recognized with a comprehensive and competitive Total Rewards Program.
* Opportunities for career growth.
* Access to tools and resources to support physical and mental health.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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