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Are you great at building relationships? Are you comfortable negotiating? If you answered yes, then this could be a great role for you.
This is for a small but growing business. They aren’t the biggest player in the industry, but they have been incredibly successful in the time they have been going. Due to expansion, they are taking on another Contract Manager to look after some of their key clients. This isn't just about paperwork – it's about ensuring client satisfaction is maintained, safety standards are met, and that business and their solid reputation continues to thrive. You don’t have to have had previous experience in a Contract Manager position; your transferable skills are what matter most here.
What You'll Do
* Negotiate contracts that protect both clients and the business
* Develop schedules that keep clients' facilities safe and compliant
* Build strong relationships while ensuring all service obligations are fulfilled to British Standards
* Identify opportunities for improvement in contract processes and client offerings
* Prepare tailored renewal quotations that demonstrate clear value to clients
What You'll Bring
* Exceptional attention to detail and organisational skills
* Clear, persuasive communication skills for successful negotiations
* Problem-solving abilities to navigate contractual challenges
* The flexibility to work independently while still being a collaborative team player
* A passion for learning and process improvement
* A full UK Driving Licence
The Details
This role blends office work with client-facing activity, requiring travel to London-based sites 1-2 days per week - you will need a driving licence. Don't worry if you haven't managed contracts before – they will provide training to bring you up to speed on industry regulations and best practices.
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