Job: F&B Assistant at Cowley Manor Based in: Cowley, Cheltenham Reports to: Restaurant Manager Hourly Rate: £11.50 plus Tronc DUTIES AND RESPONSIBILITIES Be present throughout service ensuring the smooth running of all operations. Assist in setting and maintaining the company standards for the restaurant service and food quality. All while adhering to our principle of aiming to provide the best experience without a hint of pretension. Greet and interact with guests. Ensure that the client is seated, provided with a menu, and thoroughly taken care of from that point forward. Present and explain the menu to guests. Create a welcoming environment for guests, assess their needs and make recommendations. Be familiar with the food menu to make sure to deliver the best recommendations. Take and serve food and drinks orders. Deliver bills and charge guests. Set up the table and ensure the good overall presentation of the restaurant. Apply all food and beverage safety and quality regulations. Comply with all reasonable direction and/or requests from the Management Team. ABOUT YOU Experience in a similar role within a comparable venue. Have an appetite for teamwork. Excellent organisational skills. Be well spoken with excellent communication skills. Attention to details and customer needs. Social, engaging, and motivated. Flexibility to respond quickly and positively to a range of work situations. Proof of eligibility to work in the UK. WHAT IT IS LIKE TO WORK FOR US? Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path: weekly masterclass, internal training and training with brands, incentive, etc. Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland. Staff discounts and benefits. Pension scheme.