Job summary The Trust is inviting applications for the role of Support Technician to join our Resilience and Specialist Operations team at either Melbourn or Great Notley. The large number of different items of equipment will require the post holder to be dynamic and able to multitask. The post holder needs to be an effective communicator and able to maintain good written records ensuring detailed servicing reports can be recalled as and when required. The Support Technicians will be required to work predominantly Monday to Friday office hours and undertake part of an on-call team which will entail a rota of one week in five. The Support Technicians will be based at one of the 4 Resilience sites across the Region but will be required to work at multiple sites and locations as part of their daily duties. The Support Technician will be required to have some medical training to be able and ready to respond to incidents as part of their day-to-day work, they will be required to hold (or work towards) a blue light response driving qualifications to be able to move equipment to incidents across the region. This is a physically demanding role and consideration should be made to this before application. Those successful at interview will be required to undertake a number of training courses to enable them to complete their role, some of these courses will be away from the base location and may require overnight stays. Main duties of the job The post-holder will: Be clinically trained to support patient care where required. Be able to support the delivery of patient care and decontamination by attending the scene of an incident under emergency conditions as part on an on-call team. Be responsible for day-to-day maintenance of EEAST major incident / CBRN operational support equipment. Be responsible for ensuring that incident support vehicles are in a constant state of readiness for immediate deployment. Support and when required deliver the training and exercise programmes for EEAST and Acute Hospital Trust CBRN training. Be responsible for CBRN equipment/POMS including supporting equipment and Mass Casualty vehicle in accordance with Department of Health MOU. About us You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 247-ASO-RSOTech-0225 Job locations Melbourn or Great Notley HART Melbourn or Great Notley SG8 6NA Job description Job responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. Job description Job responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. Person Specification Qualifications Essential IHCD D2 driving qualification or equivalent, or willing to undertake in first 12 months Full UK driving licence (up to 3 points may be considered, dependant on point code) including C1 Level 3 Award for First Responders on Scene (FROS) or equivalent, or willing to undertake in first 12 months Desirable Adult Teaching qualification Skills & Knowledge Essential Excellent written and verbal communication IT literate in Microsoft Word, Outlook Excel and PowerPoint Planning and organisational skills Ability to multi-task and prioritise workload Desirable Presentation skills Experience Essential Operational experience within Emergency Service or Armed Forces Commitment to continuous professional development, evidenced by Portfolio Desirable Current member of SORT Personal Attributes Essential Ability to work unsupervised and as part of a team, as required Able to use own initiative Flexible, energetic, decisive Person Specification Qualifications Essential IHCD D2 driving qualification or equivalent, or willing to undertake in first 12 months Full UK driving licence (up to 3 points may be considered, dependant on point code) including C1 Level 3 Award for First Responders on Scene (FROS) or equivalent, or willing to undertake in first 12 months Desirable Adult Teaching qualification Skills & Knowledge Essential Excellent written and verbal communication IT literate in Microsoft Word, Outlook Excel and PowerPoint Planning and organisational skills Ability to multi-task and prioritise workload Desirable Presentation skills Experience Essential Operational experience within Emergency Service or Armed Forces Commitment to continuous professional development, evidenced by Portfolio Desirable Current member of SORT Personal Attributes Essential Ability to work unsupervised and as part of a team, as required Able to use own initiative Flexible, energetic, decisive Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East of England Ambulance Service Address Melbourn or Great Notley HART Melbourn or Great Notley SG8 6NA Employer's website https://www.eastamb.nhs.uk (Opens in a new tab)