Reception Manager
Leading law firm with global acclaim within their specialism, is seeking a Reception Manager to join their London office on a permanent basis. The Reception Manager will have a strong focus on client engagement and report into the Head of Operations and will be based front-of-house within their stunning office located in the heart of the City:
* Up to £60,000 per annum
* Hybrid working (4 days office / 1 day remote)
* Career path available within strategic operations
Reception Manager Key Responsibilities:
* Responsible for the management of the Facilities and Office Services Executive
* Responsibility for client suite and all processes and procedures
* Ensuring the development and delivery of client and visitor procedures
* Oversight and management of switchboard services including outsourced provider
* Management of meeting rooms booking process
* Report on agile and flexible working statistics to the Head of Operations
* Assist with the coordination of business continuity plans
* Develop and implement the firm’s sustainability policies
* Management of relevant budgets
* Manage the firm's contract management processes and contract management hub
* Support and coordinate supplier RFP procedures, manage market testing and ensure regular reviews
Reception Manager Key Skills & Requirements:
* 5 years+ experience withing Front-of-House/Operations Management within a Law Firm
* Proven experience in sustainability policy development, lease management, and process implementation
* Budget management
* H&S and facilities management