Are you an experienced professional with a strong background in sales ledger management and a passion for driving efficiency in financial operations? We're looking for a Sales Ledger Supervisor to oversee all aspects of a £14m sales ledger in a thriving, fast-paced manufacturing environment. Client Details This is a family-run business based in Wrexham that has built a strong reputation for quality and innovation in the manufacturing industry. Known for their commitment to excellence, they supply premium products to leading retailers both nationally and internationally. With state-of-the-art facilities and a passion for continuous improvement, the company has experienced significant year-on-year growth and is dedicated to investing in its people, processes, and products to maintain this momentum. They pride themselves on fostering a collaborative and supportive work environment where every team member contributes to the business's ongoing success. Description The duties of the Sales Ledger Supervisor include: Reviewing aged debt and providing detailed analysis and reporting Managing EDI failed invoices and ensuring timely resolution Reconciling customer accounts and handling debit note management Driving process improvements and addressing team escalations Conducting HR-related tasks such as probation and absence reviews Providing team training and ensuring smooth day-to-day operations Weekly direct debit runs and providing cover for all key tasks Profile A successful Sales Ledger Supervisor should have: Experience with EDI transmissions and resolution of failures Proficiency with customer portals for queries and reconciliations Advanced MS Office/Excel skills A proactive mindset and ability to think outside the box to enhance processes Strong organisational skills and the ability to juggle multiple priorities Exceptional accuracy, attention to detail, and communication skills Job Offer Location: Wrexham Salary: Competitive, dependent on experience Benefits: Access to an exclusive employee benefits platform Company pension scheme Employee Assistance Programme £200 refer-a-friend scheme