* Hybrid: Thistle House, Haymarket, Edinburgh
* Closing: 6th April 2025
* Advertised from: 21st March 2025
* Permanent. 35 hours per week
Role
Why apply for this role?
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving the outcomes for infants, children and young people who need us most. As our Senior Communications Manager, you will lead a high performing communications team to deliver an outstanding approach to communications.
This is a key strategic role contributing to CHS’s vision to drive transformation and deliver positive outcomes for the children of Scotland. The postholder is responsible for establishing and maintaining the highest levels of internal and external communications. They will work with the Senior Leadership Team, board members and colleagues across directorates bringing a strategic approach to communications and engagement activities and proactively seek opportunities to build our brand and exercise influence across the sector.
You will be ensuring our executive and senior leadership teams are supported to the highest standards. Most importantly, as an invaluable enabler of strategic communications, you will help our leaders to deliver on our strategic priorities.
Key Responsibilities
* Strategic communications; understanding, and helping others to understand, the critical role it plays in helping CHS to achieve its vision.
* Support continuous improvement in our approach to communications, building our brand and expanding our reach.
* Developing the use of digital communications platforms, harnessing technologies to achieve our communication goals.
* Provide independent advice and support to the senior leadership team and the Board on the communications strategy.
* Responsible for utilizing the power of communication for CHS volunteer recruitment campaigns to support the delivery of our tribunal and fulfill our statutory functions.
Life at CHS
At Children’s Hearings Scotland, our highly trained Panel Members make decisions for Scotland’s unique Children’s Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer Panel Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland who support Panel Members in their local communities.
As an organisation that works within the Children’s Hearings System, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people.
You can read more about our core values on our website as well as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working to flexi hours and a fantastic pension scheme – check out our full benefits summary.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application and assessment process, and upon joining CHS.
Application notes
For more details and to apply, please download the application pack from the CHS website which includes information about the organisation, full job description and person specification, as well as the application link and instructions. If you wish to apply for this post, please complete the CHS application form via the link on our website. CVs are not accepted.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process please contact jobs@CHS.gov.scot
Closing Date: Midnight – 06 April 2025
Interviews will be held in person at Thistle House, Haymarket, Edinburgh – anticipated interview date will be 24th April 2025.
After the closing date, this role profile won’t be available on our website, so please save a copy when you apply.
Children’s Hearings tribunal panel members play a vital role in Scotland’s society. They listen and make legal decisions with and for infants, children and young people. They ensure that the young person is at the heart of every decision taken – because every decision, no matter how big or small, has an impact.
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving the outcomes for infants, children and young people who need us most. This role offers you the opportunity to work alongside our tribunal members, and those who attend hearings to realise our aim to be a “forward looking and evolving children’s hearings system, working as a community to ensure infants, children and young people are cared for, protected and their views are heard, respected and valued.”
If you are an inspiring leader with great people skills join us as we continue to embed our new regional support model across Scotland, changing the way we deliver high quality hearings. By providing an enhanced and consistent support structure to better enable our volunteer tribunal panel members to support children and young people throughout Scotland we will provide a strong foundation to support and enabling our panel community to deliver our duties from the Care & Justice Bill and the recommendations agreed in the ‘Hearings for Children’ report.
This role will lead the North Strathclyde region, responsible for East Dunbartonshire; West Dunbartonshire; East Renfrewshire; Renfrewshire; Argyll & Bute and Inverclyde. North Strathclyde is one of 9 regional CHS Area Support Teams across Scotland and will work alongside and support our volunteer community through change and transition now and in the future.
Your role
The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and sustainable tribunal system is delivered on behalf of the National Convenor.
Reporting to the Director of Tribunal Delivery, the Regional Tribunal Delivery Manager is a Senior Manager post responsible for one of 9 regions across Scotland. You will lead and manage a team of staff and volunteers to deliver the National Conveners statutory duties for the provision of Children’s Hearings across a dedicated region in Scotland to a consistent high quality standard.
You will be joining CHS at a pivotal point. Alongside the team of Regional Tribunal Delivery Managers, your Partnership and Wellbeing Coordinators and Area Support volunteers you will play a pivotal role in ensuring our volunteer communities are effectively supported to continue to embed our regional tribunal support model; implementation of the Children’s Care & Justice Act and future Hearings for Children reforms.
The core purpose of this role will be to provide, management and support to the regional team members (including volunteers) to deliver the National Conveners statutory duties around the provision of Children’s Hearings across a dedicated region in Scotland. The role holder will be key to managing the relationship(s) between Tribunal Members who are volunteers and the organisation more broadly.
The role holder will share collective responsibility for delivering organisational objectives, through active engagement and collaboration with colleagues at all levels in the organisation;
About You
You will be an effective leader, demonstrating your ability to lead and motivate high performing teams including volunteers. You will have experience of guiding and supporting others through continuous improvement projects; having the willingness and ability to enable changes to take place in the most productive way.
You will be an excellent communicator, building links and networks across teams (internally and externally), effectively initiating dialogue across the organisation recognising that we have a shared responsibility to provide the best experience for our colleagues and wider stakeholders.
Energetic and enthusiastic, you will be a brilliant collaborator with demonstrable experience of project/process management and improvement with a track record of using data / MI to manage team improvements.
You will be digitally literate, comfortable with using digital systems and supporting others to do so. ideally have experience of or good knowledge of the sector.
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