This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Summary
The Workshop Engineer is responsible to:
* Perform service activity on products supplied by Baxter and serviced in the workshop
* Meet contractual obligations to internal and external customers
* Ensure all SLA’s are adhered to
* Ensure compliance within Baxter quality processes
Key/General Accountabilities
* Establish and maintain communication & partnership with customers, team members and business contacts
* Install, service and maintain products, manage product complaints and complete within KPI timeframe
* Ensure all activities are performed following the available instructions and information, within the quality system framework
* Report all relevant service activity, to ensure updated and accurate service data in the service system
* Comply with Quality management system requirements
* Adhere to the Health and Safety policy at all times
* Embrace and adhere to the Enterprise Management System
* Manage calibration equipment, ensuring all tools are tracked and monitored
* Take on other roles/duties as requested by Supervisor/Manager
Qualifications & Skills
* Electronics related qualification preferred
* Excellent team player but able to work on own initiative
* Self-motivated individual who can work to targets and tight deadlines
* Enthusiastic and positive approach to the role's requirements
* Customer focused
Education & Experience
* Electrical engineering experience preferred
* Customer focused, driven to deliver high quality service
* Good command of English, both oral and written
* Analytically minded
* Excellent interpersonal skills
* Experience in a Healthcare environment and Service desirable
* Understanding of ESD protection
Knowledge
* Good working knowledge of using ERP & Quality systems (or similar)
* Strong knowledge in electrical engineering
* Strong understanding in good compliance practices
What are some of the benefits of working at Baxter?
* Competitive total compensation package
* Professional development opportunities
* High importance placed on work-life balance
* Commitment to growing and developing an inclusive and diverse workforce
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