The role is in Apple Services Engineering (ASE) in London. ASE is the team behind high profile services such as iCloud, Apple Music, Apple TV+, Apple Arcade and more. We are looking for a senior frontend software engineer to help build the tools for our customer engagement and marketing automation platform. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more. As part of this team, you will be responsible for architecting, designing, building and maintaining the tooling frontend for internal users. The tools that you will help build enable creating different customer-facing messaging and workflows that orchestrate these messages across various communication channels - both server side and on device. As a senior member of the team, your responsibilities will include:
1. Collaborating with Design and Product teams to deliver excellent and consistent user experiences across the platform.
2. Maintaining and improving scalable, flexible and reusable common UI components.
3. Investigating and proposing architectural improvements to our web application.
4. Frequently collaborating with partner engineering teams and users of our platform.
5. Representing the team in cross-functional discussions to drive alignment across participants.
6. Creating technical design documents and driving consensus across stakeholders.
7. Driving reusability and testability of features and components across the stack.
8. Working closely with QA, SRE and other teams to establish quality and service reliability.
Minimum Qualifications
* Experience in architecting, designing and building production web-based React applications.
* Skilled at using test driven development to empower CI/CD workflows.
* Designing scalable, flexible and reusable web UI components.
* Being capable of technically leading software development projects involving multiple teams.
* Communicating effectively, both written and verbal, with technical and non-technical cross-functional teams.
* Undergraduate degree in computing, IT, engineering or equivalent experience.
Preferred Qualifications
* Making critical architectural decisions that have long-term impact on success.
* Establishing and advocating for best engineering practices to drive code ownership, velocity and reuse.
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