What you'll be doing
As our Housing First Worker your duties will include the following:
1. You’ll be home based working with adult customers in community settings and in their homes, within North Somerset who may need support with poor mental health and alcohol/drug addiction, to help them move off the street. You will work holistically with people, supporting them in a planned way to address the barriers they experience in the face of homelessness.
2. You’ll use your ability to engage, support and motivate people with a diverse range of needs, to prepare for independent living as well as fulfil their personal goals and aspirations.
3. You will be managing rent actions and monitoring systems to ensure people are able to manage their benefits, income, and finances.
4. You will lead on dealing with breaches of tenancy or license agreements utilising warning and prevention of eviction procedures and supporting the customer to make positive changes.
5. Take the lead on managing referrals into the service, conducting needs assessments, and managing the service waiting list.
6. You will lead on managing the Health and Safety on the site, leading on Risk Assessments and emergency procedures. Reporting the planned works and monitoring repairs.
More about you
The successful Housing First Worker will ideally have the following skills, and a background in:
7. You’ll have experience of working in a housing, social care, or community environment, with a good understanding of the challenges and issues affecting homeless people and be keen to join us in creating both vibrant and safe places for people to live.
8. You will be working with people who may have experienced poor mental health, drug or alcohol abuse, domestic abuse, trauma and financial difficulties; therefore, an understanding of trauma informed practice and strength-based working will be beneficial.
9. You’ll be highly self-motivated with excellent communication skills and be comfortable with dealing with challenging conversations, remaining confident and firm, whilst being respectful and considerate.
10. You will have strong problem-solving skills as well as excellent attention to detail and the ability to meet performance targets.
11. A background in conducting risk assessments and excellent knowledge of general health and safety legislation.
A driving license and access to a car is essential.
This role requires an enhanced Disclosure and Barring Check which we will do for you when you start .
What you’ll get in return
We believe you’ll have a job that makes you feel good about what you’re doing and help us to make a difference to our customers’ lives every day.
So in return for all your hard work, not only do our Supported Housing Officers’ get a great salary but we also offer:
12. 26 days annual leave (plus public holidays) rising to 29 days after 3 years service
13. An additional day’s leave on your birthday
14. Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
15. Annual ‘Homes for Good’ bonus.
16. Life Assurance Policy (up to 6x your annual salary)
17. Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
18. ‘Perks at Work’ – access to 1000’s of discounts online and in-store.
19. Employee Assistance Programme (EAP) – providing friendly impartial advice on financial, health, work or mental wellbeing.
20. Free Parking at many of our Offices.