Job summary We are looking for a Full time supervisor to work Tuesday through to Saturday. Supervising and working alongside the team you will work a mixture of early ( 7am to 3 pm) shifts and late ( 11 am to 7 pm) shifts This is a varied and rewarding role and the team work alongside colleagues in department and ward areas to ensure the Hospital is a clean environment UK Visa and Immigration Sponsorship: Please note that we do not offer UKVI sponsorship for these posts, and so all applicants require a current right to work in the UK. Previous applicants need not to apply Main duties of the job You will provide day to day supervision and support to the team. Provide ongoing and induction training to staff and ensure the team are following policy, guidance and work schedules. You will work alongside the other supervisors to ensure the rota is adequately covered both for planned absences and sickness You will ensure routine and ad hoc cleaning requests are met and that planned deep cleans take place. You will undertake audits to ensure high cleaning standards are maintained. About us CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500 employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%. Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes. We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team. Date posted 21 October 2024 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year inclusive of 5% High Cost Area allowance per annum pro rata Contract Permanent Working pattern Full-time Reference number B9074-24-0224-1 Job locations Woking Community Hospital Heathside Road Woking Surrey GU22 7HS Job description Job responsibilities Principal duties to include This list is intended to summarise key responsibilities and is not exhaustive. 1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met 2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR 3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc 4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements 5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling 6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food. 7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages. 8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role 9. Report any equipment failures, breakage or IT issues in accordance with local procedures 10. Report any incidents on the Datix system 11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals 12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required. 13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine 14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance. 15. To attend training sessions and follow Department and Trust Policies and Procedures. 16. To be able to communicate with service users regarding provision of service. Job description Job responsibilities Principal duties to include This list is intended to summarise key responsibilities and is not exhaustive. 1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met 2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR 3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc 4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements 5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling 6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food. 7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages. 8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role 9. Report any equipment failures, breakage or IT issues in accordance with local procedures 10. Report any incidents on the Datix system 11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals 12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required. 13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine 14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance. 15. To attend training sessions and follow Department and Trust Policies and Procedures. 16. To be able to communicate with service users regarding provision of service. Person Specification Qualifications Essential GCSE level English, good basic numeracy. Level 1 Food Hygiene Certificate Desirable Level 2 Food Hygiene Certificate NVQ level 2 Support Services Experience Essential Experience of cleaning/domestic work Experience of supervising a team/managing people Experience of working on computers - eg sending /receiving emails, basic word Knowledge of the correct use of cleaning chemicals/cleaning equipment Desirable Previous experience of working in a Healthcare setting Skills Essential You must be able to communicate clearly and effectively in English You must be able to use a computer independently You must be flexible and be able to motivate the team Person Specification Qualifications Essential GCSE level English, good basic numeracy. Level 1 Food Hygiene Certificate Desirable Level 2 Food Hygiene Certificate NVQ level 2 Support Services Experience Essential Experience of cleaning/domestic work Experience of supervising a team/managing people Experience of working on computers - eg sending /receiving emails, basic word Knowledge of the correct use of cleaning chemicals/cleaning equipment Desirable Previous experience of working in a Healthcare setting Skills Essential You must be able to communicate clearly and effectively in English You must be able to use a computer independently You must be flexible and be able to motivate the team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name CSH Surrey Address Woking Community Hospital Heathside Road Woking Surrey GU22 7HS Employer's website https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)