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Assistant Operations & Administration Manager, London
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
280cb7fef5b3
Job Views:
2
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Great People Work Here.
In Twinings UK&I we are on a stimulating journey of transformation as we seek to achieve our exciting goal of becoming a leading brand in wellbeing drinks. We have created an organisation designed to be in flow, where everyone has a pivotal role to play, and an experience that enables you to get the most out of life at Twinings and thrive.
The Assistant Operations & Administration Manager will be the foundation of the Strand store by owning the day-to-day operation of the store, range management, team leadership and engagement and best-in-class processes.
Key Responsibilities
* Create a brilliant consumer experience in the Strand that establishes Twinings as a leading wellbeing drinks brand
* Manage the day-to-day operations of the store as the deputy to the Store Manager.
* Manage and review operational processes and identifying areas for continuous improvement
* Ensure the Strand is the worthy flagship store and wellbeing hub for Twinings by delivering an excellent and efficient supply of the whole range of products.
* Manage the forecasting and stock levels, owning efficient procurement of third-party products
* Maintain, deliver and improve Security, Maintenance and Health & Safety standards both in store and in the new office space to ensure high-quality wellbeing for customers and team members
* Ensure the Strand is run efficiently, creatively and safely to boost sales and that the team are engaged and are creating a distinctive, premium and wellbeing centric customer experience
* Supporting the Strand Manager with people management processes
* Dream & deliver the future for the Strand by identifying new commercial opportunities and high-quality customer experience
Skills, Knowledge and Expertise
* Minimum of 1-2 years experience of administration or operations.
* Experience in reporting and forecasting
* Experience of stock take processes
* SAP experience would be highly beneficial
* Proficient in Microsoft Office
* Great analytical skills with proficiency in problem solving
* Effective ability to prioritise & plan as well as dream about the future
* Flexible and resourceful worker who is at ease in a fast paced and ever-changing retail environment
* Strong attention to detail and ownership of processes
* Effective communicator focused on building new relationships and fostering a great collaborative team spirit
To find out more about our exciting benefits please click HERE.
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
TwiningsOvo is focused on bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We seek to create a diverse, equitable & inclusive environment where everyone can thrive, have a sense of belonging, and do meaningful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are devoted to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
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