Aufgabenprofil und Zusammenfassung der Stelle We are recruiting for a Field Service Engineer (f/m/d) IP Semiconductor We provide on-site repair support and remote repair support for PVD semiconductor devices based in Germany, Belgium, and France.We make proposals for maintaining product performance and improving products.We provide advice and support for customer requests and questions.Through these activities, we will increase customer satisfaction and expand our business. Was wir bietenYou will be in charge of all operations involved in the field service (specific work content) liketroubleshooting (on call and customer onsite support)tool maintenance, modification and software upgrade work.providing training for customers (tool operation and periodic maintenance).creating reports at customers site workconsulting with engineering personnel to resolve unusual problems in system operation and maintenanceadvise of management regarding customer satisfaction, product performance, and suggestions for product improvementssupervision of workers in testing, tuning and adjusting equipment to obtain optimum operating performancestudy of schematics, manuals and other specifications to determine installation procedurespart inventory managementWen wir suchenapprenticeship or degree in mechatronics / electronics / electrical engineering or similarable to interpret maintenance manuals and schematicsable to repair highly sophisticated and complex equipment by utilizing knowledge of electronics and mechanics by using standard test instruments and hand tools knowledge of standard and high vacuum technologyknowledge of standard and cleanroom safetyexperience of semiconductor equipment and cleanroom environment Weitere InformationenDate of hire: asap Location: Dresden District/Department: Semiconductor- Canon AnelvaReports to: Service Manager HR contact person: Alexandra FaustQualifikationen & Kompetenzen ability to work independently or as part of a teamability to work under pressure and meet tight schedulespolite and social charactercomfortable of working in a multicultural environment with people from different nationalities and backgroundsability to communicate fluent in German and English, French desirableknowledge of standard software applications (Microsoft Office, etc.)availability for frequent business trips (Oversea / Europe)