NHS West Yorkshire Integrated Care Board
Areyou looking for an opportunity to use and develop your expertise in a qualityand patient safety focussed role in an integrated system? We are looking for a friendly andenthusiastic colleague to join the Kirklees Place Facing Quality Team in therole of Head of Quality. This post isan ideal opportunity for someone with a passion for improving quality andexperience of care through integrated partnership working with colleaguesacross the WY footprint as part of a consolidated WY quality team and withsystem partners in Kirklees.
Thepost holder will provide senior quality-related expertise and support to theKirklees place-based partnership, identifying and using a range of qualitymetrics and intelligence to assess existing quality standards, develop newones, identify quality risks and support escalation and improvement whereappropriate.
Wewould welcome applications from registered healthcare professionals, with adetailed understanding of the NHS quality agenda- particularly in relation toP
Main duties of the job
Thepost holder will work autonomously with a wide variety of internal andexternal partners and will have responsibility and oversight for the deliveryand reporting of diverse quality improvement and assurance initiatives tosupport delivery of the Integrated Care Boards quality and safety agenda andthe operational plans within place based partnerships.
Therole will include working with a variety of health and social care providersacross place-based partnerships to ensure the quality and safety ofcommissioned services. This includes working closely with senior colleagueswithin the Integrated Care Board, place-based partnerships and localauthorities to support the integration of the quality agenda across healthand social care. This includes quality surveillance, assurance andimprovement, ensuring it is embedded in all elements of the commissioning cycle.
About us
NHSWest Yorkshire ICB is responsible for improving population health and reducinginequalities to meet the diverse health needs of its population and is part ofthe West Yorkshire Health and Care Partnership which includes organisations,local councils, health and care providers and voluntary, community and socialenterprise organisations.
Weare dedicated to fostering an inclusive workplace that values diversity,viewing it as a key strength aligned with our mission and values. We believediverse ideas and backgrounds enhance creativity and improve patient outcomes.
We are committed to creating a supportive workplace wherecontributions are valued, wellbeing is prioritised, and colleagues can reachtheir full potential. We welcome applications from all areas of the community,who meet the criteria for the role, regardless of their protectedcharacteristics.
We operate a Carer friendly working environment, encouragingCarers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive andenabling towards all employees and job applicants with a mental healthcondition.As a DisabilityConfident Employer, wecommit to shortlisting suitableapplicants who meet the essential criteria for an interview. Please inform usof any adjustments you may require.
We reserve the right toclose this job advert early if we receive a high volume of applications.
Job responsibilities
Act as a point of expertise and knowledgeresource on all aspects of quality and lead portfolio specific qualityimprovement work streams
To liaise with quality leads at a strategic level in provider and partnershiporganisations to ensure any clinical quality issues are escalated andresolved as appropriate
To present the professional expertise on a range of highly complex and/orcontentious information regarding the quality and safety of commissionedservices to place-based Quality and Partnership Committees, West YorkshireQuality Lead Meetings, West Yorkshire System Quality Group, other place basedforums, formal meetings with providers. Provide appropriate challenge in linewith quality surveillance processes, using a high level of communication andinterpersonal skills in a protentional hostile or antagonistic atmosphere.
Topresent sensitive, complex or occasionally contentious information relatingto quality assurance to members of the public, voluntary sector groups andpatient groups in a mann
Person Specification
Experience
* Significant prior experience of working within a quality-related function
* Experience of leading/significant involvement in QI projects and methodologies
* Experience of leading and managing staff
* Experience of communicating and engaging effectively with external partners and stakeholders
* Experience of working in the NHS
* Experience of using quality performance management/improvement systems and processes
* Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda
Qualifications
* Masters degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area supported by evidence of professiona
* Clinical Professional registered with one of NMC, HCPC or GPC
* Quality Improvement Qualification/ evidence of study
* Evidence of ongoing related personal and professional development
* Patient Safety Qualification/evidence of study
Skills & behaviours
* Excellent relationship building and communication skills.
* Think conceptually, recognising assumptions, interpreting and evaluating arguments and deducing inferences
* Think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions.
* Demonstrable leadership skills including negotiation, persuasion, influencing and conflict resolution
* Provide, receive, convey, and present information in a clear way
* Computer literate with an ability to use the required systems / Microsoft IT office packages.
* Planned and organised approach with an ability to prioritise their own workload to meet deadlines
* Exercise independent judgement where appropriate and problem solve
* Undertake evaluation using criteria, including best practice to ensure areas for improvement are identified.
Additional Requirements
* Build and sustain productive working relationships, actively involving stakeholders where appropriate.
* Open to change and possible alternatives to doing things differently
* Credible, trustworthy, and able to inspire confidence in others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS West Yorkshire Integrated Care Board
Address
Kirklees Health and Care Partnership 2nd Floor, Norwich Union House
Associate Director of Nursing and Quality
Kirklees Health and Care Partnership 2nd Floor, Norwich Union House
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