Job Description / Person Specification
Salary: £25,922 - £28,624 per annum
Type of vacancy: Permanent
Work pattern: Full Time
Hours per week: 37
Work Base: Mansfield area
Working Arrangements: Office Based
Number of posts: 1
Interview date: TBC
Closing Date: 10 April 2025 23:55
The Facilities Management Service is seeking a skilled and professional individual to support managing the Mansfield area in Nottinghamshire. Principal tasks and accountabilities will include assisting the Account Manager in managing the performance of approximately 150 frontline employees and ensuring that over 50 individual sites/customers receive an effective Building Cleaning and Caretaking service. The post oversees a large and diverse customer base which includes Schools/Academies, Fire Stations, Depots, Libraries, and other Nottinghamshire County Council associated sites and offices.
Specific priority duties will therefore include:
* The development, performance management, conduct, and first level absence management of designated frontline posts across the Newark area.
* Assisting the Account Manager to recruit and maintain staffing levels through the mobilisation of mobile and cover staff operating within the Mansfield area.
* Undertaking regular site inspections to ensure standards are maintained and required contract standards adhered to.
* Working alongside the Account Manager to ensure all contracts across the Mansfield area remain financially viable throughout contract periods.
* Meeting and advising customers at a variety of sites across the area to ensure effective quality service delivery methods and contract management (service level agreements, contracts, and specifications).
* Covering for absent Building Cleaning and Caretaking posts when the service requires.
Skills, Experience, And Knowledge Required For This Post Include:
* Experience in supervising within a facilities service contract management environment, ideally within Building Cleaning/Caretaking.
* High levels of flexibility (unsociable hours working to suit service need), customer care, and client management skills in a sales and trading service environment.
* Experience of supervising both physical and human resources to ensure contract requirements are achieved and meet financial targets.
* Experience of undertaking Building Cleaning/Caretaking roles.
For an informal discussion about this post, please contact: Stephen.kent@nottscc.gov.uk or Jackie.thorpe@nottscc.gov.uk
Appointment to this post is subject to a Disclosure and Barring Service check.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age, or sexual orientation.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Government Administration
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