LOCATION: Tetbury
HOURS: 09.00 – 17.00 Monday to Thursday and 09.00 – 16.30 Friday.
(37.5 hours per week)
START DATE: Immediate
PAY: £27,000pa - £29,000pa
PERMANENT JOB
Job: Equipment Service Technician
ESS Employment Ltd are recruiting for an Equipment Technician to join our local client. Transport is essential due to client’s location. Hours: 37 hours per week. Monday – Thursday 9.00am – 5pm, and Friday 9.00am – 4.30pm. These hours are inclusive of your driving time to and from jobs. Any overtime work is taken back in lieu.
Our clients equipment technicians are the heartbeat of our clients ability to serve customers across the UK. Our client is pleased to announce they have a current vacancy for a dynamic Equipment Technician/Engineer to join our team.
You will be working alongside a dedicated team where their passion and drive for the business is truly inspiring. In your role you will be working in a very hands-on position to ensure that machines are maintained and serviced to a high standard.
The role requires a confident, hands-on individual who can work effectively as part of a team, quick to learn and is able to apply logic and reasoning to help solve problems and understand the need to ensure standards and services are maintained to a high standard.
Responsibilities:
• Deliver and install equipment at customers’ premises, to meet company standards and customer expectations.
• Deliver training and support to customers’ staff in the maintenance of equipment, to ensure they are able to carry out routine maintenance tasks.
• Carry out scheduled and ad hoc maintenance and repairs of equipment, ensuring all work is carried out in accordance with specifications and to customers’ satisfaction.
• Prioritise own workload and journey plans for each day to ensure that time is utilised efficiently and customer service standards are met.
• Support in scheduling workload and booking overnight accommodation is provided by Administrators.
• Develop effective working relationships with customers to ensure good communications and to enhance their perceptions of our company, acting as a brand ambassador.
• Complete detailed information onto job sheets at the correct time and to the required standard, to ensure that customer invoices can be issued promptly, parts ordered and records kept up to date.
• Maintain pre-agreed levels of stock and tools in the Company van supplied, to ensure that installation, service and repair visits to customers can be completed.
• Carry out regular stock checks on van contents and where required requisition additional stock via the Warehouse Supervisor.
• Maintain the van and all tools supplied, in order to maintain high standards of service.
• To strengthen own contribution to the business by identifying own personal development needs and participating actively in performance reviews.
• Service vans are collected from head office every morning and work schedules are allocated for service and repair jobs. Site locations can vary from football clubs, gyms, health clubs, physio clinics, homes and can be situated throughout mainly England and Wales.
• Supporting the installation and delivery at exhibitions and shows. At times, overnight stays may be required but is not a frequent part of the role.
• Previous experience in equipment servicing and maintenance is preferable but not essential. On the job training is provided by our senior technician who will train and mentor a new technician into the role.
Requirements:
● Full clean driving license
● Experience of assembly and use of hand tools and following drawings
● Good with dealing with customers when on site and helping to build strong and effective relationships.
● Strong communications skills and ability to work as part of a wider team.
● Attention to detail, with a high level of accuracy required across a variety of tasks
● Physically fit, with manual handling experience
● Good timekeeper, organised work style and self motivated
I look forward to hearing from you. Liam Edwards - Operations Manager