An exciting opportunity has arisen for a Hire Desk Controller with experience in tool and plant hire to join a well-established company specializing in tool and plant hire. This full-time role offers excellent benefits and a starting salary of £39,000.
As a Hire Desk Controller, you will provide efficient support to customers across all channels, manage hire documentation, and maximize revenue opportunities while ensuring excellent service.
You will be responsible for:
* Handling incoming enquiries from customers by phone, email, and in person.
* Processing orders efficiently, ensuring all related documentation is completed accurately.
* Coordinating with the workshop to confirm availability of equipment for hire.
* Organizing logistics and scheduling drivers for timely deliveries and collections.
* Maintaining compliance with internal procedures and hire contract processes.
* Assisting customers with loading/unloading where required (physical capability is important).
* Supporting other operational duties as assigned by management.
What we are looking for:
* Previously worked for at least 1 year as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Hire Desk Coordinator or in a similar role.
* Must have experience in tool and plant hire.
* Strong working knowledge of Syrinx hire software.
* Skilled in IT.
* Valid UK driving licence.
What’s on offer:
* Competitive salary
* Company pension
* Staff discounts
* Ongoing training and development
* Opportunities for progression
* Supportive and friendly team environment
Apply now for this exceptional Hire Desk Controller opportunity to work with a dynamic team and further enhance your career.
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