Job summary Do you have creativity energy and are passionate about engaging with NHS partners and patients. To work at BGPA means immersing yourself in a team of like-minded people. Its a place that empowers our employees to push themselves to reach their full potential and utilises each individuals skills in the best way possible. If you have the work ethic, join us on our journey in providing excellent patient care. We are recruiting a Communications Officer to promote and enhance BGPAs brand, activities and services. Write, edit and distribute publications, including press releases, website content, annual reports, speeches and other marketing material that communicates BGPAs activities and services. To grow the organisations communication strategy, coordinate and implement a number of projects to implement the strategy spanning internal, external and digital communications. The post holder will be required to manage social media activity, the company website, newsletters and communications to staff, patients and external stakeholders. Main duties of the job Growth of communications strategy within the organisation Design & delivery of communications activity to support the running of the organisation & delivery of services Ownership & management of cross-channel social media & analysis Production of excellent copy & design for newsletters (including internal staff, service and stakeholder newsletters) Update media & distribution lists Produce press & news releases Management of the BGPA website Production of videos for website & YouTube Develop communications & draft statements for different stakeholders & audiences including service users, staff, residents, media, commissioners & fellow providers Effective communication with the organisation & in the wider health & social care setting Promotion of the organisations vision, values & objectives Represent the organisation at internal & external meetings Horizon scanning for key issues of concern to stakeholders Support organisational events as required Ensure staff follow corporate guidelines regarding marketing Development & editing of monthly blog posts for the website Work with external communication colleagues as part of One Bromley representation to develop & support Bromley marketing Maintain close relationships with practices & PCNs Produce practice & PCN specific communications Work closely with HR regarding the staff survey Part of the social sectary team which helps organise staff events Management of BGPA SurveyMonkey account Respond effectively & efficiently to media enquiries of all types About us Bromley GP Alliance (BGPA) Department Information BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population. BGPAs partner organisation is Bromley Education and Training Hub (BETH). BETH supports education, training and professional development across primary care in Bromley and beyond. Organisational Values / Objectives BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS. BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce. BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population. Date posted 06 March 2025 Pay scheme Other Salary £23,415 to £26,000 a year Depending on experience Contract Permanent Working pattern Part-time Reference number B0166-25-0023 Job locations Kelsey Park Farmhouse 379 Croydon Road Beckenham BR3 3QL Job description Job responsibilities Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary. Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure. To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations. Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team. The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated. Job description Job responsibilities Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary. Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure. To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations. Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team. The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated. Person Specification Qualifications Essential Education to degree level with relevant communications or media degree Experience Essential Work experience or other within an office environment Experience of using social media in a professional setting Experience of writing articles and newsletters Experience using Canva or Photoshop Skills Essential Computer literacy skills including knowledge of Word, Excel and Outlook Highly literate Excellent communication skills, both verbal and written Excellent organisational skills Good interpersonal skills Enthusiasm to make things happen Other Essential Good organisational and planning skills To be flexible and reliable Willingness to learn new skills Good understanding of confidentiality issues To be self-motivated, enthusiastic and have a high standard of personal performance Abilities Essential Ability to competently navigate IT software systems Ability to communicate effectively with staff at all levels Ability to work under pressure in potentially stressful situations Ability to work on own initiative and under pressure to deliver to tight deadlines Ability to work as a team Person Specification Qualifications Essential Education to degree level with relevant communications or media degree Experience Essential Work experience or other within an office environment Experience of using social media in a professional setting Experience of writing articles and newsletters Experience using Canva or Photoshop Skills Essential Computer literacy skills including knowledge of Word, Excel and Outlook Highly literate Excellent communication skills, both verbal and written Excellent organisational skills Good interpersonal skills Enthusiasm to make things happen Other Essential Good organisational and planning skills To be flexible and reliable Willingness to learn new skills Good understanding of confidentiality issues To be self-motivated, enthusiastic and have a high standard of personal performance Abilities Essential Ability to competently navigate IT software systems Ability to communicate effectively with staff at all levels Ability to work under pressure in potentially stressful situations Ability to work on own initiative and under pressure to deliver to tight deadlines Ability to work as a team Employer details Employer name Bromley GP Alliance Ltd Address Kelsey Park Farmhouse 379 Croydon Road Beckenham BR3 3QL Employer's website https://bromleygpalliance.org/ (Opens in a new tab)