Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Binance, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
Job Description
The Compliance Ops Training Business Partner will provide a comprehensive and effective service that ensures employees within Checkout’s Compliance Operations’ function have the skills, knowledge and expertise to perform their role at the required level of competence. This role will partner with our First Line Compliance Operations teams to provide training and learning opportunities to new and existing members of the teams.
How will you contribute?
* Be a subject matter expert in the area of Compliance including: Customer Due Diligence, Financial Crime and Transaction Monitoring/Screening.
* You will lead the design, development and delivery of training content specific to the Compliance Operations’ function strategic objectives.
* Execute engaging training programs which maximise adoption, completion rates, and end user net satisfaction scores.
* Deliver blended training programs, both virtually and in person across global teams.
* Help ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective training modules
* Maintain a keen understanding of learning innovation and training trends, leveraging best practices, including digital learning, instructional design practices and learning technologies.
* Source and identify training gaps for the business, developing customized training to address the needs whilst soliciting cross-functional Operations and broader Checkout team feedback before finalising and rolling-out initiatives.
Qualifications
What we’re looking for
* We’re looking for a Training Specialist experienced in Compliance who can lead and conduct training sessions
* An experienced financial crime professional, ideally from a Compliance Operations background who is adept at executing a broad range of training materials to drive engagement and knowledge transfer.
* Strong influencer with a background in executing training proven to improve Compliance knowledge transfer, and Merchant experience.
* Master of creating solid, engaging training materials, explaining the most complicated things in the simplest way. With an open, adaptive working style, excellent presentation skills.
* Fluent English with excellent verbal and written communication skills and strong executor with education, coaching and engaging delivery presentation skills.
* Skills to design, create and implement effective digital learning and classroom training, or hybrid blended learning programs.
* Adeptness at training content production using a variety of multimedia, software and learning platforms, maximising your knowledge of instructional design methods e.g., ADDIE method.
* Ability to absorb feedback, evaluate, and research recommended improvements and training innovations based on your training analysis.
* Quick learner who enjoys building relationships and working with people to get the best results, reliably driving consistency as well as excellent time and stakeholder management capabilities.
Additional Information
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
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