Castleford - Business Development Manager
SDLMinorfern are hiring!
If you are highly motivated, customer orientated, business minded and like to facilitate growth, then this could be the opportunity you have been looking for. Reporting directly to the Branch Manager you will deliver first class customer service and help ensure we meet customer needs and maximize acquisition and penetration of the customer base.
Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. Between the hours of 7.30 and 6.00pm which includes an additional 5 hours on every alternate Saturday in accordance with the rota. You are entitled to a meal break of 30 minutes.
We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!
If you’re successful, we offer competitive benefits, such as:
* Pension scheme and 3% contributions after 3 months service
* Staff discount in our shops
* Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
* Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
* Discounted gym memberships
* 24-hour Employee Advice and Info Line
* Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
* Long service holidays
* Company branded uniform
We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.
Why should you come and work for SDLMinorfern?
We have become a leading motor factor since our founding in 1978. We now have 12 branches across the North Midlands and South Yorkshire making over 1,000,000 deliveries a year!
We have over 175,000ft of warehousing across our branches and are one of the leading suppliers of aftermarket car parts in the UK with our sales turnover hitting over £30 Million per annum.
So, what are you waiting for? Come and join us and become part of a flourishing family business built on Trust, Pride, Reliability, Respect, Passion and always putting our customers first.
What will the role be?
Scope of Role:To deliver Industry Leading Customer service and help grow branch sales volumes in new and existing customers.
Main Purpose of Job:
* To work alongside the Branch Team on delivering on Budgeted Phone Calls & Volumes.
* To understand & promote The Business Vision, Mission & Values.
* To always strive to Improve our Overall Customer Relationships.
* To support our customers growth & develop long term relationships for the Business.
* Whilst visiting customers, being able to spot opportunities and ensure we deliver on them.
* To be Highley organised and produce High Quality customer visits reliably.
* Interpret Customer needs & communicate them to ensure we are meeting them.
* Utilise Business data streams to maximise Acquisition and Penetration opportunities.
* To represent the Business with a Professional & Customer 1st approach day in day out.
Key Accountabilities:
* Achieving Branch Targets for Acquisition and Penetration
* Achieving Brand Share Targets
* Ensuring CRM & all customer information is always up to date
Additional Responsibilities:
* Covering sales for holidays, sickness, and where necessary supporting cover for other areas in the business
Knowledge, Skills & Experience
* 2 Years Motor Factor Sales Experience or experience in a similar role.
* A valid driving license.
* Computer literate and ideally possess basic IT Skills.
* Passion to deliver top class customer service while driving sales.
* Numeracy and literacy.
* A smart personal appearance and professional manner.
* The ability to communicate and provide knowledge to meet the needs of our customers.
* Knowledge of the local area and customer base would be a distinct advantage.
* A drive to seek new business
* Excellent telephone skills
* Initiative and good decision-making skills
* Account Management
* Strong organisational & time keeping skills
* Ability to write reports.
Salary: Up to £32,000.00 per year plus OTE
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