Inbound Customer Service Advisor
We are looking for a high volume of full-time Inbound Call Centre Agents to work for us. You will be based at our Church Street office, located in Sheffield City Centre.
We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices.
Training & Grad bay will be onsite; however, this role would develop into a Hybrid role (Performance Depending).
Start Date – March 2025
HOURS:
1. Monday – Friday 8am-8pm & Saturday 8am-6pm/ 1-3 weekends (Full Flexibility is required between these times)
2. Between 37 - 40 Hours Per Week
WAGE:
1. £11.44 Per Hour – This is paid on a monthly basis.
RESPONSIBILITIES:
1. Taking inbound calls and providing excellent customer service.
2. Updating records.
3. Escalating calls where necessary.
CANDIDATE REQUIREMENTS:
1. Comfortable in speaking on the phone.
2. Able to use a computer/laptop.
3. Previous call centre experience is an advantage, but not essential as full training will be given.
4. Previous Customer Service experience is advantageous.
CONTRACT TYPE: Permanent
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