Job Description
Patient Service Advisor
Glasgow Hospital | Outpatients | Permanent | Full time |
Shifts: Monday – Thursday between 8am-9pm, Friday 8am – 6pm & 1 Saturday a month
£23,419.50 per annum
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
As a Patient Service Advisor at our Glasgow Hospital, you will provide vital support and have a natural flair to forging strong relationships. You will need to be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner. You will have good IT and keyboard skills. Experience within an administrative or customer facing environment would be a real advantage.
As a Patient Service Advisor, you will:
1. Handle customer enquiries (both via telephone and website), supplying customers with information about the services offered at the...