Within Therapies we have an exciting opportunity for a Band 3 Admin Coordinator to become a member of a team to support operations at Grantham District Hospital, Skegness Hospital, and Louth Hospital. The job involves supporting therapy services to maintain physiotherapy and Occupational Therapy appointments across the sites.
The contractual base for this position is Grantham District Hospital. The post holder will also be expected to support small admin teams based at Skegness and Louth Hospital, both in person and remotely.
The post holder will work closely with the Admin Coordinators based in Lincoln and Boston/Spalding to provide seamless administration processes for all Therapy patients.
This post will commence from April 2025.
Main duties of the job
1. To work in the Physio/OT reception & coordinate the team of reception staff, conducting reception duties such as administration, clerical tasks, filing, and dealing with patient enquiries.
2. To ensure that the reception service runs smoothly, effectively & efficiently, achieving a high standard of work to allow waiting list management to work & provide staff with an organised department to work in.
3. Data input from the outpatient staff.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed on a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five-year Integrated Improvement Plan setting out how we will achieve our strategic objectives for patients, services, people, and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued, and appreciated.
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
Person Specification
Qualifications
* NVQ in business administration-level II
* Typing - ability to type at 40wpm
Previous Experience
* Experience of working in a busy office environment
* Previous experience of supervising other staff
* Experience of work in a hospital setting
Knowledge, Skills and Aptitudes
* Ability to communicate with people who may have difficulty communicating or understanding
* Knowledge of working hospital policies
* Awareness and Knowledge of the dignity in care agenda.
* Ability to evidence/demonstrate key values and behaviours in line with the Trust framework.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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