Park Manager Bay View/Marsh House
Both Bay View and Marsh House are situated directly on the Morecambe Bay coastline with sweeping views across the bay out towards Silverdale and Grange-over-Sands. Set just below the Lancashire/Cumbria border on the outskirts of Carnforth, these parks provide an idyllic location whilst still being close to major transport links, as well as the towns and cities of Lancaster, Kendal and the Lake District.
Bay View Holiday Park offers both holiday home ownership and holiday hire in caravans, glamping pods, with touring/camping options. It hosts a variety of facilities including bar, restaurant, outdoor children's play area, games room and shop area. Marsh House, close by, offers holiday home ownership as well as seasonal touring pitches.
Who are we looking for?
We're looking for a hardworking and enthusiastic Park Manager who will take day to day responsibility of both parks and holiday home sales. You will set and maintain high standards, leading a small team of Housekeeping, Grounds, Maintenance and Warden staff, managing the holiday accommodation, facilities and grounds and holiday home sales. You will be hands-on and lead by example to make sure all holiday homeowners and guests receive a 5-star service.
This is a live-in position, with accommodation provided on park.
What hours will I work: 40 hours each week, to include evenings, weekends and school holidays.
Location: North Lancashire, south Cumbria region.
Rate: Negotiable dependent on experience.
Who will you report to? Managing Director.
Main Responsibilities
* Managing day to day aspects of holiday homes sales, supported by the company sales team.
* Managing Reception team, welcoming guests and owners and being the hub of the park.
* Managing a small team of staff, leading by example, and dealing with HR issues, assisted by the People Manager.
* Overseeing on-site food and beverage facilities (with primary management from head office).
* Scheduling and leading the housekeeping team so all holiday accommodation is consistently cleaned to a high standard in time for the next guest arrival.
* Managing the grounds maintenance of both parks to ensure that it is presented to the highest standards at all times.
* Ensuring that all decking's, walls and patios are completed to a high standard before handover of new holiday homes, and all maintenance requirements are dealt with promptly and to a high standard.
* Effective communication with Head Office to establish time scales for holiday home handovers, after sales issues, housekeeping where required and other administrative issues.
* Managing external contractors such as service engineers and 3rd party contractors.
* Making sure all processes are followed for bookings, guest and contractor communication and health and safety management in co-operation with the Health and Safety Co-ordinator.
Qualifications / Experience:
Essential
* Management experience, ideally in a leisure or F&B environment.
* A full UK driving licence.
* Customer service experience.
* Good level of literacy and numeracy.
* Adaptability, flexibility and attention to detail.
Desirable
* Previous experience of holiday park management is desirable.
* Previous experience of holiday home sales.
What are the Benefits?
* High-quality accommodation in a beautiful part of the country.
* Part of an award-winning team with pride in providing 5* holidays.
* Free gym membership for yourself and free use of our leisure facilities for yourself and your immediate family.
* 20% discount on holidays booked with Holgates at any of our 10 parks.
* Complimentary tea, coffee, and soft drinks for all staff whilst on duty and 50% off food for all staff and their immediate family.
* Uniform provided.
* Company Pension.
Terms and conditions apply.
Is this job right for me?
If you enjoy working within the leisure industry and are keen to work with a company where the facilities are of the highest standard, with real development opportunities for hard working, friendly and passionate people, then Holgates would love to hear from you. We are proud to say many of our team members have been with us for a number of years and have developed and progressed in their careers with us.
How do I apply?
Simply click the link to submit your details and CV. We promise to contact all candidates within 72 hours of receipt of your application! We look forward to hearing from you!
The above is not an exhaustive list of duties and requirements, you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the company.
#J-18808-Ljbffr