Job Description - Senior Brand Manager (24021620)
Senior Brand Manager - 24021620
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Advertising & Brand Management (GABM) organization is responsible for creating global marketing campaigns to support the American Express brand, driving the business through innovative marketing, messaging, partnerships, and experiences. Within GABM sits the Global Brand Management team. As a Senior Brand Manager, you will play a key role in driving brand consistency and excellence across all touchpoints and markets, ensuring that our brand is always relevant, distinctive, and trusted by our customers. You will work closely with marketing creators and cross-functional partners (i.e. Compliance, Legal) to ensure that our marketing partners are equipped with the knowledge and resources to deliver creative that meets our global brand standards.
How will you make an impact in this role?
* Serve as a brand consultant, expert, and steward of the American Express brand.
* Providing guidance and support to marketing partners on how to apply the brand elements and express the brand voice across different channels and formats.
* Review high-risk, high-visibility marketing assets to ensure compliance with the global brand standards.
* Deliver brand presentations and workshops to train marketers and agencies on the Amex brand and the Global Brand Guidelines.
* Build strong relationships with marketing partners from across the enterprise.
* Continuously review and innovate on the existing marketing review processes, tools, and resources to help drive efficiency, clarity, and improve marketer engagement.
* Manage 1 direct report and provide coaching and support to resolve escalated issues.
Minimum Qualifications
* Extensive marketing experience.
* Passion for the Amex brand, marketing, and our customers – with a deep curiosity about what’s happening across and outside of American Express.
* Strong project management and organizational skills, with the ability to navigate, prioritize, and execute multiple priorities simultaneously.
* A proven customer-first mindset, with a focus on delivering solutions and exceptional service to our many partners across the enterprise.
* Experience working with a large set of cross-functional teams, with the ability to work professionally and collaboratively across a diverse set of partners and stakeholders.
* Ability to craft compelling and effective presentations and materials, and break down complex ideas into understandable and actionable messages.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
* Support for financial-well-being and retirement.
* Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
* Generous paid parental leave policies (depending on your location).
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
* Free and confidential counseling support through our Healthy Minds program.
* Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job
Marketing
Primary Location
Schedule
Full-time
Job Posting
At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Additional Note for US Applicants: American Express does not currently utilize the AI capabilities of its application management platform in making employment decisions.
If you have a disability and would like to request an accommodation in order to apply for a position you may contact us by emailing RecruitmentOperationsServicing@aexp.com. Please indicate if you would prefer a response via email or phone. US applicants may also contact us by using the US Toll Free number 1-833-707-1981.
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