Social network you want to login/join with:
One Stop - Customer Service Assistant, Cockermouth
col-narrow-left
Client:
Tesco
Location:
Cockermouth, United Kingdom
Job Category:
Customer Service
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
fd0bd7552d03
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
col-wide
Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, our store colleagues bring this mission to life.
In this role, you will greet and welcome customers warmly, engaging with them to understand their shopping needs, selling the right products, and ensuring a great shopping experience.
You will need to provide excellent customer service, work as part of a team, keep the store tidy, and ensure the right products are on the shelves. If the store has a post office, you may need to complete a criminal record check to perform post office duties.
You will need
Be ready to put customers at the heart of everything, and as part of the One Stop & Tesco family, you should:
* Greet each customer warmly
* Listen and talk to customers to understand their needs
* Help customers find what they want
* Be knowledgeable about products and services
* Be punctual, smartly dressed, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals
* 20% off car, pet, and home insurance at Tesco Bank
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals and discounts at various retailers and services
* Save as you earn scheme
* WeCare support services, including online GP, mental health support, and more
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: Benefits may differ between One Stop and Tesco.
One Stop may withdraw the vacancy before the closing date if a suitable candidate is found earlier. We recommend applying promptly.
What you will get from this role
Customer Service Assistant roles support our customers and communities and are highly rewarding.
Community Involvement
We are committed to community engagement through charity fundraising, supporting food banks, and partnering with organizations like FareShare and Olio.
At One Stop, colleagues participate in activities like mountain climbing and marathons to support charities.
Diversity & Inclusion at One Stop
We celebrate diversity and are proud to be an inclusive workplace. Our colleague networks support this, including groups for Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women.
We are a Disability Confident employer, ensuring fair treatment and support for all.
We foster a learning culture with personal development opportunities, apprenticeships, and internal programs like 'Options'.
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain with more than 10,500 employees. Our stores offer a wide range of food, household essentials, and additional services like Post Office, PayPoint, lottery, and vending solutions.
Please Note
We only recruit individuals who have passed the school leaver’s age. Please check the relevant age for your country.
#J-18808-Ljbffr