Our key Global client is looking for a ServiceNow Developer on a Permanent basis - Hybrid working - UK based
Job Title: - ServiceNow Developer (ITSM, SPM, CSM, HRSD)
Duration: - Permanent
Location: - Hull (Hybrid twice in a week)
Integrate the platform with other enterprise systems and third-party applications, using the university’s data integration software, ensuring seamless data flow and process automation with the aim of increasing business productivity, efficiency and user experience
Manage and resolve incidents, problems, and service requests related to the platform, ensuring optimal system performance and reliability
Write and maintain scripts for business rules, client scripts, server scripts, and scripted web services to enhance platform functionality
Maintain detailed documentation of configurations, customisations, and development work to facilitate troubleshooting, auditing, and knowledge sharing
Collaborate with cross-functional teams, including IT support, business analysts, and stakeholders, to gather requirements and ensure that the solutions align with business objectives
Work as a key part of a wider agile team, participating in team-based development, sprint planning, testing and deployment activities
Provide training and support to end-users and administrators to ensure they can effectively use and manage ServiceNow applications
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
Proficiency in JavaScript, GlideScript, and other scripting languages
Experience with web technologies (HTML, CSS, REST, SOAP) and integration techniques
IT service management (ITSM) processes and best practices
Strong experience and knowledge ITSM, SPM, CSM, HRSD modules of ServiceNow .