A day in the life of the CYP triage and navigation service you will be responsible for the following: Screening referrals Managing incoming calls i.e referral and enquiries Clinician advice to CYP and carers Professional referrals including crisis team referrals. Be the first clinical point of contact for clinical referrals, self or professional, and enquiries on the telephone, and by online. Monitor, manage and coordinate with staff within the team and external agencies to ensure safe sign posting of referrals. Providing call back support/advice/information gathering with the support of navigator Risk assessment when necessary and offer advice to CYP and carer to manage clinical risk. You will be the point of contact for initial clinical queries, providing appropriate advice and guidance, and navigating the referrer/caller to the right part of the system. You will be required to manage queries and referrals that have been escalated due to complexity and/or risk by other clinicians. To be a successfulChildren and Young Persons Mental Health Nurseyou'll need: Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC) Substantial Autonomous practice experience working and multi-professional team Evidence of working with undiagnosed and undifferentiated patients. Experience of working with children and young people. Knowledge of mental health conditions, diagnoses and clinical risk Experience of working as a mental health triage/screening/assessing technician Experience in working in community setting In return for your commitment, you'll receive: Pay enhancements with additional hourly shift and weekend allowances and overtime. NHS pension scheme Enhanced maternity/paternity leave. Cycle to work scheme. Privet medical insurance through Westfield Health Generous annual leave entitlement, plus guaranteed Birthday Day off At DHU HealthCare we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.