Responsible for the management of the depositary and trustee services provided in the UK by SSTL and for the overall management of the SSTL entity
If you want to know about the requirements for this role, read on for all the relevant information.
Role
* Develop and monitor the SSTL strategy, business plan and budgets in line with corporate goals
* Management oversight of SSTL product, customer service, customer complaints handling, billing, and other aspects of client relationship management in relation to products and services offered by SSTL
* Management oversight of the services that SSTL has outsourced to State Street affiliates and third parties
* Ensure that SSTL is appropriately resourced, including client facing staff, IT, financial, and oversight functions to operate effectively
* Ensure that SSTL procedures, systems and controls are regularly reviewed and in line with risk appetite
* Act as a member of the UK Country Committee and its sub-committees representing SSTL
* Report regularly on SSTL material risks and issues to corporate and regional committees and boards including the SSTL Board, UK Country Committee, and the State Street Europe Limited board
* Develop and maintain open and constructive relationships with regulatory authorities in the UK that have direct supervisory responsibilities for SSTL
* Develop and maintain relationships with key internal stakeholders, clients and industry peers
* Promote effective governance and systems and controls for the SSTL business, ensuring compliance with internal standards and applicable regulations
* Conduct periodic business reviews ensuring associated risks are identified and managed
* Maintain an environment that promotes the highest standards of conduct and integrity
* Maintain a good understanding of the global, regional, segment and divisional strategies impacting the SSTL business
* Approve product-specific content of marketing material and oversee the creation, validation and launch of new SSTL products and services
* Lead SSTL discussions with other EMEA depositaries and Product Head of Depositary & Trustee EMEA
* Ensure the client facing SSTL Team demonstrates commitment to AML Risk excellence
Managerial
* Demonstrate the 'Risk Excellence' culture by establishing the tone at the top.
* Maintain a detailed understanding of:
o The scope of the role's managerial responsibilities;
o The competence of the staff reporting to you.
* Ensure that your team has clear understanding of their reporting lines, authority levels, and scope of responsibilities.
* Establish and nurture a culture of individual ownership of tasks.
* Ensure that the highest level of conduct is displayed in your own and your staff's behaviour.
* Establish and monitor systems of control, limits of delegation and escalation procedures.
* Adhere to the delegation and oversight framework in the performance of daily tasks.
* Establish and monitor an effective delegation framework.
* Build and maintain a strong relationship with SSTL Board members.
* Ensure that SSTL operates in compliance with internal and external regulations.
Escalation
* Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved.
* All matters with respect to the SSTL business that could have a material adverse impact must be escalated appropriately.
Committees
UK Country Committee
UK Technology and Operations Risk Committee
UK Conduct and Compliance Committee
UK Change Management Committee
EMEA & UK Financial Crime Sub-Committee
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. We help our clients safeguard and steward the investments of millions of people.
Work, Live and Grow. We create a great work environment with competitive benefits packages. You'll have access to flexible Work Programs and development programs to help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We believe our employees' diverse backgrounds, experiences and perspectives create an inclusive environment. We actively engage with our communities around the world.
State Street is an equal opportunity and affirmative action employer.
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