About The Role Morrison Telecom Services & Avonline Networks Services operate as Telecommunication Infrastructure Services Companys and are part of the Telecom Division of M Group Services. We work with operators across the UK and Ireland, building and maintaining fixed telecom networks. We are a dynamic company specialising in providing top-tier services to our clients, including Virgin and Openreach and pride ourselves on delivering exceptional results through a dedicated and skilled team.
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We are seeking a highly organised and proactive Streetworks Coordinator to join our team at our Edwalton depot. The primary focus of this role is to plan, coordinate and execute Streetworks activities from the back office.
The Streetworks team is the central hub for support across an expanding and dynamic telecommunications network that is being delivered on behalf of many high-profile clients working hard to deliver full fibre internet in line with Government initiatives. The coordinator will be responsible for liaising with and coordinating permit requests to local authorities on a national scale.
Key Responsibilities: Ensure delivery of client KPIs/SLAs in a high pressure and target driven environment Collaborate with local authorities to submit permits for Streetworks activities Build and maintain relationships with internal and external stakeholders, whilst providing excellent customer service Maintain accurate records of Streetworks plans, permits, and approvals Deal with day-to-day issues, escalating to Streetworks Manager as appropriate Ensure compliance with NRSWA, Codes of Practice, Health & Safety and environmental policies Person Specification: Familiarity with Street Works regulations NRSWA. Exceptional organisational and multitasking abilities. Capability to prioritise tasks and meet deadlines. Competent with MS Suite, especially Excel. Interpersonal skills. Self-motivated and able to prioritise own workload. Can-do attitude in a dynamic team environment. Effective communication, customer service and interpersonal skills - Written and verbal. Ability to think critically and make decisions under pressure. About The Company Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:
25 days annual leave plus bank holidays
4% matched pension scheme
2 x salary life assurance
Access to our staff discount portal
Health Cash Plan
Cycle to Work scheme
Employee assistance programme
Recruitment referral scheme
Payroll giving
Enhanced Family Leave
Inclusiveness
As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.
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