Position: Marketing Assistant
Reports to: Head of Marketing
Hours of Work: 38 hours per week, working Monday - Friday 8.30am - 5.15pm
Location: Letchworth
Job Type: Full-time, Permanent
Salary: £24,000 per annum
Key Responsibilities:
1. Customer Research: Conduct thorough research to identify potential customers and market opportunities.
2. Industry Trends: Stay informed about industry trends and competitor activities to provide insights for strategic planning.
3. Customer Feedback: Seek and collect customer feedback through phone, survey, and emails to create compelling case studies and testimonials.
4. CRM Management: Keep the CRM system up to date with accurate and current customer information.
5. Sales Support: Assist the sales team by creating engaging sales decks and presentations.
6. Analytics Gathering: Collect and analyze marketing and sales data to inform decision-making and strategy.
7. Proofing: Proof-read marketing material.
8. Ad hoc: Perform ad hoc admin and marketing tasks.
Requirements:
1. Education: A degree in Marketing, Business, or a related field is preferred.
2. Experience: Previous experience in a marketing role or internship is a plus.
3. Skills:
1. Strong research and analytical skills.
2. Excellent written and verbal communication skills.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
4. Familiarity with CRM software (e.g., HubSpot) is a plus.
5. Ability to multitask and manage time effectively.
6. Familiarity with Adobe Creative Suite, particularly InDesign, Photoshop, and Illustrator, is highly desirable.
4. Personal Attributes:
1. Detail-oriented with strong organisational skills.
2. Proactive and willing to take initiative.
3. Ability to work collaboratively in a team environment.
4. Must be comfortable speaking to customers on the phone.
Benefits:
1. Holiday - 22 days + bank holidays
2. Bonus - Based on overall company performance
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