Sales and Logistics Co-ordinator £26,000 - £27,000 per annum DOE Monday - Friday, 08:00-17:00 40 hours per week Permanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver’s licence and access to your own vehicle is essential. Main Duties And Responsibilities To be the main internal contact point for the business - for both customers and staff Dealing with customer contact, e.g., managing quotation/order Organising and tracking customer returns, and maintaining a high standard of customer service Use of multiple systems and different processes: Sage 200 and Odoo system to maintain digital day to day business Microsoft Office package, including Outlook for the use of email Dealing with any logistical issues that may arise, and being able to rectify and amend these Taking inbound calls, dealing with general queries, and dealing with logistics queries Processing orders and customer quotation requests Dealing with account queries, returns and credits Regularly using Sage, including setting up accounts Support to the internal and external sales teams Monitoring overdue accounts, and taking payments Downloading proof of delivery information and updating systems with information received Accepting orders, tracking daily parcels and pallet deliveries The successful candidate will: Have excellent communication skills both written and verbal Have a confident and friendly telephone manner Previous experience within logistics-desirable Confident in use of PC to communicate internally and externally Previous experience in the use of Sage 200 and Odoo-advantageous Benefits: Casual dress Company pension Company events Sick pay 20 days, increasing to 23 days after one years’ service Bank Holidays Cycle to Work Scheme Office closure between Christmas & New Year On-site parking If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details